Club Dynasty Rewards Program
Welcome to the Club Dynasty Rewards Program! Our program rewards V.I.P. members with free or discounted services at Club Dynasty Executive Health Spa.
1. Participating in the Program
The Club Dynasty Rewards Program is available to individuals aged 18 and older.
To earn and redeem rewards points, customers must register for a free V.I.P. membership through our website at https://clubdynasty.ca/vip-program/.
Once registered, members can begin earning points on eligible purchases and redeeming them for rewards.
2. Earning Rewards Points
Club Dynasty V.I.P. members can earn rewards points when purchasing eligible massage services at our spa.
A V.I.P. account does not need to be linked to make a booking. However, to earn rewards points, members must link their V.I.P. account to their booking, either at the time of reservation or during check-in.
Rewards points can only be credited to one V.I.P. account per transaction.
3. Rewards Points Expiration
Rewards points are valid for 12 months from the date they are earned. Any points that are not redeemed within this period will automatically expire.
Club Dynasty reserves the right to close any rewards account at any time.
4. Membership Termination and Program Cancellation
Club Dynasty may terminate a V.I.P. membership if:
- The member fails to comply with the Rewards Program Terms & Conditions.
- The member abuses the Program or provides false or misleading information.
- Club Dynasty suspects fraudulent activity related to the Program.
Members may cancel their V.I.P. membership at any time by contacting the spa by phone or email during business hours.
If a membership is cancelled or terminated, the member’s account will be closed immediately, and all unused rewards points will be forfeited without compensation. The member will no longer have access to the Rewards Program.
Club Dynasty reserves the right to cancel the Rewards Program at any time without prior notice or establish an expiration date after which rewards points can no longer be redeemed.
5. Merging Rewards Accounts
Club Dynasty may allow multiple V.I.P. rewards accounts to be merged into a single account at its discretion.
All members involved must agree to the merger and designate one person as the primary account holder. This person will have full control over the merged account, including the ability to close it.
Once the accounts are merged, all other accounts will be closed, and their former holders will no longer be considered members of the Rewards Program.
6. Using Rewards Points
Rewards points have no cash value and cannot be exchanged for cash or used toward tips or upgrade fees.
7. Sessions Not Eligible for Rewards Points
Rewards points cannot be earned on the following:
- Complimentary sessions.
- Discounted sessions or sessions booked at promotional rates.
- Sessions included in prepaid packages.
- Sessions included in ongoing promotional offers.
- Sessions booked by members who have not verified their email address or phone number through the “My Profile” section of their V.I.P. account.
8. Rewards Points Limit Per Account
Each V.I.P. account may earn rewards points for only one guest within a 24-hour period.
If multiple guests check in using the same phone number or email address, rewards points will only be awarded for one guest during that period.
9. General Terms & Conditions
Rewards Points and Transfers
Rewards points have no cash value and cannot be exchanged for cash. Points cannot be transferred to another member or individual without Club Dynasty’s approval.
Program Terms
These Terms & Conditions represent the agreement between Club Dynasty and its V.I.P. members and may be updated by Club Dynasty from time to time.
Member Communications
Club Dynasty, its affiliated companies, and partners may occasionally contact members by email, text message, or other preferred communication methods with special offers, updates, and information about their services. Standard messaging and data rates may apply.
Members may opt out of promotional communications at any time by contacting the spa. However, Club Dynasty may still send important account-related or operational messages.
Account Information
Members are responsible for keeping their personal information, including their name, phone number, and email address, up to date through their V.I.P. account or by contacting the spa.
Club Dynasty reserves the right to restrict rewards redemption or terminate a membership if account information is inaccurate or incomplete.
Acceptance of Terms
By registering for the Rewards Program, members agree to these Terms & Conditions and consent to the collection and use of their personal information in accordance with Club Dynasty’s Privacy Charter.
Misuse of Rewards Points
Club Dynasty reserves the right to cancel points that were issued incorrectly or obtained through fraudulent activity or misuse of the Rewards Program.
Additional Conditions
If Club Dynasty chooses not to enforce a particular condition on one occasion, it retains the right to enforce that condition in the future.
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining conditions will continue to apply.
These Terms & Conditions are governed by the laws of Ontario and applicable federal laws of Canada.
